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Terms & Conditions

Last updated: August 10, 2025

Introduction

Welcome to Lonad ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our AI-powered product image generation service accessible at lonad.ai and any related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

Service Description

Lonad provides an AI-powered platform that enables users to:

  • Upload and manage product images for their brands
  • Generate high-quality product visuals using AI technology
  • Train custom AI models on their product images
  • Create variations of product images with different styles, colors, and environments
  • Organize products by brand and manage multiple brands

Account Registration

To use our Service, you must:

  • Create an account using valid and accurate information
  • Be at least 18 years old or have parental consent
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account

Currently, we are in early stage and only allow sign-ups for users who have been granted access.

User Content and Ownership

Your Content: You retain all rights to the images and content you upload to Lonad ("User Content"). By uploading content, you grant us a limited license to process, store, and display your content solely for the purpose of providing the Service.

Generated Images: All images generated using our Service are owned by you. You have full commercial rights to use, distribute, and monetize the generated images.

Acceptable Use Policy

You agree not to use our Service to:

  • Upload or generate illegal, harmful, or offensive content
  • Infringe on intellectual property rights of others
  • Attempt to reverse engineer or compromise our systems
  • Use the Service for any unlawful purpose
  • Upload content depicting minors or explicit material
  • Impersonate others or misrepresent your affiliation

Intellectual Property

The Lonad platform, including its design, features, and technology (excluding User Content), is owned by us and protected by intellectual property laws. You may not copy, modify, or reverse engineer any part of our Service.

Limitation of Liability

To the maximum extent permitted by law, Lonad shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. Our total liability shall not exceed the amount you paid us in the past twelve months.

Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms. You may terminate your account at any time by contacting us. Upon termination, your right to use the Service will immediately cease.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Spain. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Spain.

Privacy Policy

Privacy Introduction

Lonad ("Lonad," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered product image generation service at lonad.ai.

By using our Service, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access the Service.

Information We Collect

Account Information

  • Email address - Required for account creation and communication
  • Name - Optional, for personalization
  • Avatar/Profile picture - Optional, for account customization
  • Authentication data - Google OAuth credentials (we don't store passwords)

Business Information

  • Brand details - Brand names and website URLs you provide
  • Product information - Product names, descriptions, and metadata
  • Images - Product images you upload and AI-generated images

Usage Information

  • Generation history - Records of images generated and settings used
  • Timestamps - When you create, update, or delete content
  • Training data - Image captions and environment classifications

How We Use Your Information

We use the collected information to:

  • Provide and maintain our AI image generation Service
  • Process and store your uploaded images
  • Train custom AI models specific to your products
  • Generate new product images based on your requests
  • Communicate with you about your account and Service updates
  • Improve our AI models and Service quality
  • Ensure compliance with our Terms of Service
  • Respond to customer support requests

Data Storage and Security

We implement appropriate technical and organizational measures to protect your data:

  • Secure Storage: All images and data are stored on Amazon Web Services (AWS) with encryption at rest
  • Access Control: Your data is accessible only to you and authorized personnel for support purposes
  • Secure Transmission: All data transmissions are encrypted using HTTPS/TLS protocols
  • Authentication: We use secure OAuth 2.0 authentication via Google

Data Retention

We retain your data for as long as your account is active or as needed to provide you services. Specifically:

  • Account information is kept until you request deletion
  • Uploaded images are retained until you delete them or your account
  • Generated images are stored until you archive or delete them
  • Training data is kept as long as the associated product exists

Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

Your Rights

Under applicable data protection laws, including GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a machine-readable format
  • Object: Object to certain processing of your data
  • Withdraw consent: Where processing is based on consent

To exercise these rights, please contact us at hello@lonad.ai.

Children's Privacy: Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

Cookies: We use essential cookies to maintain your session and preferences.

International Transfers: Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Updates to These Policies

We may update these Terms and Privacy Policy from time to time. We will notify you of any material changes by posting the new policies on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policies.

Contact Information

If you have any questions about these Terms or Privacy Policy, please contact us at: hello@lonad.ai